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3-star hotel

Best Western Plus Panama City Hotel

3.8-star hotel in Panama City, FL offering free Wi-Fi, breakfast, parking, outdoor pool, and fitness center. Close to St. Andrews State Park and Panama City Beach.

2338 Mercedes Ave, Panama City, FL 32405, United States View on map
7.6/10
Good Based on 267 recent guest reviews
Free Wi-Fi Free breakfast Free parking Accessible Outdoor pool
What recent guests emphasize

Balanced comfort with attentive service

Guests appreciate the friendly staff and clean, comfortable rooms at this conveniently located hotel, though some note minor room upkeep and location-related travel times.

Guests often praise

  • Helpful, welcoming, and friendly staff, with many guests recognizing individual team members for exceptional service.
  • Clean, modern rooms with comfortable beds and a well-maintained property including the outdoor pool area.
  • Complimentary breakfast praised for its variety, freshness, and attentive kitchen staff.
  • Convenient amenities such as free Wi-Fi, free parking, and available EV charging station appreciated.
  • Quiet and safe location with useful suggestions for local dining and activities provided by the management.

Worth knowing

  • Some rooms may have minor maintenance issues like stale odors or stained curtains, though these do not significantly impact guest comfort.
  • No on-site restaurant or airport shuttle service available; guests plan accordingly.
  • Distance to Panama City Beach can feel longer due to traffic, despite relatively short mileage.
  • Free breakfast is served but the hotel is not pet-friendly.
  • Fitness center available but other hotel options nearby may offer additional dining choices.

Best for

  • Travelers seeking friendly service and a welcoming atmosphere.
  • Visitors wanting a clean, comfortable stay with convenient amenities like free breakfast and parking.
  • Those looking for a quiet base near natural attractions like beaches and parks in Panama City.
  • Guests traveling by car who benefit from free parking and EV charging facilities.
  • Budget-conscious travelers who appreciate value without sacrificing service quality.
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About this property

Welcome to Best Western Plus Panama City Hotel

Best Western Plus Panama City Hotel offers a straightforward, casual lodging option with streamlined rooms and suites designed for comfort. The property features amenities such as free Wi-Fi, complimentary breakfast, free parking, and an outdoor pool, making it suitable for travelers seeking functionality in a laid-back setting. Guests have praised the clean and modern accommodations along with friendly and helpful staff members who contribute to a welcoming atmosphere.

Located at 2338 Mercedes Ave, the hotel sits just off US-231 and provides convenient access to local attractions. It is approximately 4 miles from the Marina Civic Center and about 10 miles from Panama City Beach on the Gulf of Mexico. Nearby points of interest include St. Andrews State Park with its beaches and nature trails, ZooWorld, and Destination Panama City, offering a range of outdoor and family-friendly activities.

The property lacks an on-site restaurant and airport shuttle services but compensates with a fitness center, business center, and smoke-free environment. Reviews note the hotel as a good resting spot before or after trips to the beach, with some guests appreciating the free electric vehicle charging station. However, some feedback points to minor issues such as occasional stale smells or dated curtains, suggesting a mix of positive experiences.

Travelers arriving by air can reach the hotel within about 31 minutes from Northwest Florida Beaches International Airport or in roughly 1 hour 40 minutes from Destin-Fort Walton Beach Airport by car. The surrounding area also offers several alternative lodging options within close proximity, providing a variety of choices depending on guests’ preferences and needs.

Summary compiled by GoHotelly editors from verified guest reviews, partner descriptions and editorial notes.
Facilities & essentials

What's on-site and what you should know before you arrive

The short version: what's available day-to-day, and the key practical details most travelers search for.

Most popular facilities

Free Wi-Fi
Free breakfast
Free parking
Accessible
Outdoor pool
Air-conditioned
Business center
Fitness center
Smoke-free

Not available at this property

Pet-friendly
Restaurant
Airport shuttle
Verified guest reviews

What recent guests are actually saying

Reviews from travelers who stayed here in the last 12 months, grouped to help you spot the pattern quickly.

GN
Gregory Nicholson Apr 03, 2026
10

It was a great place to stay. We underestimated the distance to the beach. Well, not the distance, but the time it would take to get through traffic. But it was a great place to rest before and after the beach. Kevin the GM and his team did great. Thanks. Free EV charging. (1 station, level 1 charging)

AR
azariah r Mar 22, 2026
10

My go-to hotel! it is very clean and everyone is so welcoming including the manager! i will definitely come back :)

HC
Horace Chatham-Hickox Feb 17, 2026
10

Was blown away for the price. I have stayed at much worse for more. Clean, modern, friendly staff and a decent free breakfast.

VHF
Victor Hugo Fernández Santiesteban Feb 15, 2026
10

Kelly is very welcoming and friendly. Her breakfast was amazing. Really excellent hotel and team!

RR
Reyna Rosas Jan 01, 2026
10

I had a wonderful experience staying here. So much that this is my go to spot whenever I visit Panama City Beach, Florida. Ms. Edna was very professional, friendly, accommodating, and thorough. Kelley from kitchen services was kind and made our breakfast experience very pleasant. She was amazing at making sure we had everything we needed for a delicious breakfast. Her graciousness, courteousness, friendliness, and kindness added that special kickstart one needs to start your morning off on that right optimistic beat. I was truly impressed with all the staff. They smiled and greeted us as soon as they saw us.

E
E Dec 31, 2025
10

Best team ever they are all so nice and helpful... Kevin, Lindsey, Ms Edna, Hailey, Mimi and Dewayne are a topknotch crew. Would definitely stay here again in the future!!!!!

JR
Jonathan Reiss Dec 29, 2025
10

I recently stayed at the Best Western Plus in Panama City and had an excellent experience from start to finish. The hotel was spotless and well-maintained, with a very clean pool and a spacious pool deck that made it easy to relax and unwind. The breakfast was fantastic with plenty of options, all fresh and well-stocked, with attentive staff keeping everything running smoothly. The service throughout the stay was top-notch, and I especially want to recognize Kevin, the Manager, who went out of his way to make sure we were comfortable. He offered great suggestions for local dinner spots, which we really appreciated. The location is quiet, safe, and convenient. Overall, a great experience. I would definitely stay here again and highly recommend it to anyone visiting Panama City!

AO
April Owens Dec 26, 2025
10

Let me just say I'm glad I didn't listen to the bad reviews. The room overall was clean and the bed was super comfy! The room did have a stale smell, not a big deal. It wasn't something that we couldn't handle. The curtains had stains again not a big deal because we wasn't sleeping on the curtains. The fridge in the room is the coldest fridge that I have had in a room! The breakfast attendant (older white lady) she was very friendly. The breakfast was always hot and fresh. The coffee maker in the lobby and water dispenser next to it was awesome. Never seen either at any other hotel. Oh and the yogurt dispenser in the breakfast area was also a nice touch. Every staff associate I encountered was super nice and friendly. My husband and I are Marriott fans but I think we may have just found another favorite brand! We will definitely return when in the Panama City area. Thanks for such a great stay!

Location & neighborhood

Where you'll find Best Western Plus Panama City Hotel

Panama City, Florida, USA

Set off US-231, this casual hotel is 4 miles from Marina Civic Center, and 10 miles from Panama City Beach along the Gulf of Mexico.

  • 23rd St & MLK Blvd WB 15 min Walk
  • Hwy 77 & 23rd St 15 min Walk
  • 23rd St. & MLK Blvd. 15 min Walk
  • Destin-Fort Walton Beach Airport 1 hr 40 Car
  • Northwest Florida Beaches International Airport 31 min Car
Things to do nearby

Worth the walk or a quick ride

Curated spots travelers usually pair with a stay in Florida. Distances are rough real-world times, not straight-line.

St. Andrews State Park 11,992 reviews

St. Andrews State Park

4607 State Park Ln, Panama City, FL 32408, United States

4.8 · State Park
Destination Panama City 113 reviews

Destination Panama City

101 W Beach Dr, Panama City, FL 32401, United States

4.7 · Visitor Center
ZooWorld 5,424 reviews

ZooWorld

9008 Front Beach Rd, Panama City Beach, FL 32407, United States

4.4 · Zoo
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